Terms & Conditions

Last Updated: June 4, 2026

Welcome to Clara Boutique. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website and placing an order, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Shipping Policy, Return & Refund Policy, and Cookie Policy.

If you do not agree with any part of these terms, please refrain from using our website.

For any questions regarding these Terms & Conditions, please contact us at info@claraboutiquemontreal.com.

1. Company Information

Throughout these Terms & Conditions, references to "we," "us," "our," and "Clara Boutique" refer to Clara Boutique and its website, services, and operations.

By using this website and purchasing products from us, you confirm that you are at least the age of majority in your country or have obtained consent from a parent or legal guardian.

2. Acceptance of Terms

By placing an order with Clara Boutique, you acknowledge that you have read, understood, and accepted:

These Terms & Conditions
Our Privacy Policy
Our Return & Refund Policy
Our Shipping Policy
Our Cookie Policy

These policies form an integral part of the agreement between you and Clara Boutique.

3. Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing information displayed on our website are accurate and up to date.

However, we do not guarantee that all information is free from errors, omissions, or inaccuracies.

Please note:

Product colors may appear differently depending on your device, monitor settings, or screen resolution.
Product measurements may vary slightly due to manual production processes.
Packaging and product details may vary slightly from images shown on the website.
Typographical, pricing, and content errors may occasionally occur.

Clara Boutique reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Orders and Payment

All orders are subject to acceptance and product availability.

An order is considered confirmed only after payment has been successfully received and verified.

We reserve the right to:

Refuse or cancel any order at our discretion.
Limit quantities purchased per customer.
Request additional verification for suspected fraudulent transactions.

Available payment methods may vary depending on your location and are displayed during checkout.

All transactions are processed securely through trusted third-party payment providers.

5. Pricing

All prices displayed on our website are listed in the applicable currency shown at checkout.

While we make every effort to ensure accurate pricing, errors may occasionally occur.

In the event of a pricing error, Clara Boutique reserves the right to:

Cancel the order and issue a full refund.
Offer the customer the option to proceed at the correct price.

Customers will never be charged additional amounts without their consent.

6. Order Processing and Delivery

Orders are typically processed within 1–3 business days.

Estimated delivery times after dispatch are generally 1–7 business days, depending on destination, carrier performance, and local delivery conditions.

Please note:

Delivery estimates are not guarantees.
Delays may occur due to customs procedures, carrier issues, weather conditions, public holidays, or periods of high demand.
Clara Boutique is not responsible for delays caused by circumstances beyond our reasonable control.

Failure to meet estimated delivery dates does not automatically entitle customers to compensation, cancellation, or refund where the order remains in transit.

7. Customs, Duties, and Import Charges

Depending on the destination country, orders may be subject to customs inspections, import duties, taxes, or other governmental charges.

Such fees are determined by local authorities and remain the responsibility of the customer unless otherwise stated by applicable law.

Clara Boutique has no control over customs procedures or associated fees.

8. Returns, Refunds, and Cancellations

All return requests, refund requests, exchanges, and cancellation requests are governed by our separate Return & Refund Policy.

Customers are encouraged to review that policy carefully before making a purchase.

Requests for returns or refunds that do not comply with the Return & Refund Policy may be declined.

9. Customer Responsibilities

Customers are responsible for:

Providing accurate billing and shipping information.
Ensuring delivery details are correct before completing checkout.
Monitoring tracking information provided after shipment.
Complying with local laws and regulations regarding imported products.

Clara Boutique cannot be held responsible for delivery issues arising from inaccurate information supplied by the customer.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Clara Boutique shall not be liable for:

Indirect, incidental, or consequential damages.
Loss of profits, revenue, business opportunities, or goodwill.
Delivery delays caused by third parties.
Events outside our reasonable control, including carrier disruptions, customs delays, natural disasters, or governmental actions.

In all circumstances, Clara Boutique's total liability shall not exceed the purchase price paid for the specific product giving rise to the claim.

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

11. Intellectual Property

All content displayed on the Clara Boutique website, including but not limited to:

Logos
Branding
Product photography
Website design
Graphics
Text
Videos
Marketing materials

is the exclusive property of Clara Boutique or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

12. Fraud Prevention

To protect our customers and business operations, we reserve the right to investigate orders that appear fraudulent, suspicious, or abusive.

We may:

Request identity verification.
Delay shipment pending verification.
Refuse service.
Cancel transactions when fraud is suspected.

Any fraudulent activity may be reported to the relevant authorities.

13. Complaints Procedure

Customer satisfaction is important to us.

If you have a complaint regarding a product or service, please contact us at:

info@claraboutiquemontreal.com

To help us resolve your issue as efficiently as possible, please include:

Your order number
A detailed description of the issue
Relevant photographs where applicable

We aim to respond to all customer inquiries within 5 business days.

14. Force Majeure

Clara Boutique shall not be held liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to:

Natural disasters
Pandemics
Government actions
Customs delays
Transportation disruptions
Labor disputes
Internet or technical failures

During such events, our obligations may be suspended for the duration of the disruption.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in the jurisdiction in which Clara Boutique operates, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms & Conditions shall be submitted to the competent courts as required by applicable law.

Where mandatory consumer protection laws provide additional rights, those rights remain unaffected.

16. Changes to These Terms

Clara Boutique reserves the right to update, modify, or replace these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

Customers are encouraged to review these Terms periodically before making a purchase.

17. Contact Information

Clara Boutique

Email: info@claraboutiquemontreal.com

For questions regarding these Terms & Conditions, please contact our customer support team.

Terms & Conditions